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Our Most Asked Questions

Frequently Asked Questions

FAQs

Electric Vehicles

Where can I install my EV charger?

Our expert team will assess your property to determine the best location for optimal performance and convenience, ensuring compliance with safety and regulatory standards.

Do I need planning permission to install an EV charger?

In most cases, installing an EV charger at home does not require planning permission, as it falls under permitted development rights. However, regulations may vary depending on your location and property type.

How long does the installation of an EV charger take?

Installation times typically range from a few hours to a day, depending on the complexity of your installation and any necessary electrical upgrades.

Do I need a special electrical connection for an EV charger?

Our installations include all necessary electrical work, ensuring your EV charger is safely connected to your electrical system. We handle everything from start to finish.

Can I charge my electric vehicle from renewable energy sources like solar power?

Yes, our EV chargers can be integrated with solar PV systems, allowing you to charge your vehicle using clean, renewable energy generated on-site.

Will installing an EV charger affect my home’s electrical system?

Our installations are designed to integrate seamlessly with your existing electrical system, ensuring no adverse effects on your home’s electrical performance or safety.

What warranty do you offer on EV chargers?

We provide industry-standard warranties on our EV chargers, ensuring reliability and performance over the long term. Details vary by manufacturer and model.

Can I use the EV charger with multiple vehicles?

Our EV chargers are compatible with most electric vehicles on the market, offering flexibility to charge multiple vehicles if needed.

Do you offer maintenance services for EV chargers?

We offer comprehensive maintenance services to ensure your EV charger remains in optimal condition, including regular inspections and repairs as needed.

Can I monitor and control my EV charger remotely?

Many of our EV chargers come with smart features that allow remote monitoring and control via smartphone apps or online platforms, providing convenience and control over your charging sessions.

How can I ensure the best charging rates and efficiency?

Our team can advise on the best charging practices, including utilising off-peak electricity tariffs and optimising charging schedules for maximum efficiency and cost savings.

FAQs

Battery

Where can my home battery be installed?

Our team will assess suitable locations within your property, ensuring optimal performance and minimal impact on aesthetics.

Do I need planning permission to install a home battery?

Generally, home battery installations do not require planning permission, but our experts can advise based on your specific location and circumstances.

How long does the installation take?

Installation times vary based on system size and complexity but typically range from a few hours to a day.

Do I need a G99/DNO approval for a battery?

Our team manages all necessary approvals and ensures compliance with regulations, including G99/DNO approval if required.

Do I need a smart tariff, and if so, which one?

We can recommend suitable smart tariffs that maximize savings based on your energy usage patterns and battery system capabilities.

Will a new battery impact my existing solar FIT payments?

We provide guidance on how battery installation may affect Feed-in Tariff (FIT) payments, ensuring you make informed decisions.

How long is the warranty?

Our batteries come with industry-leading warranties to guarantee performance and reliability over the long term.

Can I take my battery with me if I move property?

Yes, our systems are designed for easy relocation, allowing you to continue benefiting from your investment if you move.

Is there a workmanship warranty?

We stand behind our installations with comprehensive workmanship warranties, ensuring peace of mind regarding quality and service reliability.

FAQs

Solar

Where can solar panels be installed?

Solar panels can be installed on rooftops, ground mounts, and other suitable structures with access to sunlight. Our experts assess your property to determine the best placement for optimal energy generation.

Do I need planning permission to install solar panels?

In most cases, solar panel installations do not require planning permission as they fall under permitted development rights. However, regulations may vary based on your location and property type.

How long does it take to install solar panels?

Installation times vary depending on the size and complexity of the solar PV system. Typically, installation can range from a few days to a couple of weeks, including system design and connection to the grid.

What size solar PV system do I need for my home?

Our team conducts a thorough assessment of your energy usage and available roof space to recommend the optimal size solar PV system that meets your specific needs and goals.

How do solar panels work with my existing electricity supply?

Solar panels generate DC (direct current) electricity, which is converted into AC (alternating current) electricity compatible with your home’s electrical system through an inverter. Excess electricity can be stored in batteries or exported to the grid.

Will solar panels work on cloudy days or at night?

Solar panels still generate electricity on cloudy days, albeit at reduced efficiency. They do not generate electricity at night, but battery storage systems can store surplus energy for use during nighttime or low-sunlight periods.

What maintenance do solar panels require?

Solar panels are low maintenance and typically require occasional cleaning to ensure optimal performance. Our maintenance services include inspections and cleaning to maximize efficiency and longevity.

How long do solar panels last?

Solar panels are durable and typically come with performance warranties ranging from 25 to 30 years. They can continue to generate electricity effectively beyond their warranty period with regular maintenance.

Can I store excess solar energy for later use?

Yes, excess solar energy can be stored in batteries for later use, providing backup power during grid outages or maximizing self-consumption of solar energy.

What financial incentives are available for installing solar panels?

There are various financial incentives, including government grants, tax credits, and Feed-in Tariffs (FITs), available to offset the cost of solar panel installations and encourage renewable energy adoption.

Can solar panels increase my home’s value?

Homes equipped with solar panels often have higher property values and may sell faster on the real estate market due to reduced energy costs and environmental benefits.